Order & Payment

Figure out how your orders are being placed locally and internationally⟴

1. Placing an order

Do I need to set up an account to place an order?
No. Upon successful registration, you will immediately enjoy the many attractive benefits offered. To create an account, please click here.

Can I order by phone?
For your security, we currently cannot place an order for you by phone. However, should you experience any difficulties at the checkout screen, please contact Customer Service and our representative will guide you through the process.

Can I modify an order?
If you need to make any amendments to your order, please contact Customer Service immediately.

Can I cancel an order?
Yes, you can cancel at any point before it’s dispatched from our warehouse. If you have opted for our engraving service, you may cancel before the item is engraved. Please contact Customer Service immediately if you wish to cancel your order.

What size do I choose?
By clicking the ‘Size Guide’ button in the Product Page, you will find information on how to determine your size. If you need more help, please feel free to contact us for advice.

What if the product or size I want is out of stock?
If the product or size you want is unavailable or out of stock, please contact Customer Service and our representative will contact you shortly after to help you find a piece that matches your requirements.